The success of any organization hinges on the effectiveness of its people. In a world where agility and continuous improvement are paramount, traditional annual reviews are no longer enough. Performance management has evolved from a bureaucratic chore into a strategic, ongoing process—a dynamic feedback loop that fuels growth, engagement, and alignment. This accredited course, Performance Management (MQF L3), provides the essential framework for mastering this modern approach.
• To provide participants with a foundational understanding of the core principles of the modern Performance Management Cycle.
• To develop practical skills in setting clear, measurable Key Performance Indicators (KPIs) and objectives aligned with organisational strategy.
• To equip participants with effective communication techniques for delivering constructive feedback and conducting motivating performance reviews.
• To explore strategies for managing diverse workforces, addressing underperformance, and promoting employee development.
This Performance Management (Accredited MQF L3) Award is a targeted and high-impact qualification designed for managers, team leaders, and supervisors seeking to build competency in key managerial skills. Delivered over a compact 24-hour duration, this program offers a comprehensive deep dive into the modern performance management cycle, guaranteeing an efficient and valuable use of your professional development time.
Through the collaborative expertise of the Malta Development Association (MDA) and the European Vocational Academy (EVA), the curriculum is structured to cover the entire performance lifecycle: from setting clear, motivational objectives and KPIs to the crucial skills of providing timely, constructive feedback, and conducting meaningful performance reviews. Furthermore, the course emphasizes strategies for handling underperformance and fostering a culture of employee development and continuous learning.
Accredited at MQF Level 3, this certification provides recognized proof of your foundational competence in performance management. The total cost for this intensive, accredited training is just €190, representing an accessible investment in a skill set that is immediately applicable to improving team productivity and organizational effectiveness.
This program has a duration of 24 Hours, is held in Malta, and costs 190 Euros; it is delivered in multiple languages through interpreter services, which are available upon request and subject to student numbers.
The modern workplace demands a shift from punitive annual appraisals to a continuous, developmental approach to performance management. This course is designed to meet the market need for supervisors and team leaders who can foster a culture of high performance, motivation, and employee engagement. The MQF Level 3 accreditation ensures the course provides a foundational, nationally recognised competence in this essential managerial skill.
This course is ideally suited for:
• Aspiring Managers and Supervisors: Individuals planning to take on their first team or supervisory role.
• Existing Team Leaders: Those currently managing small teams who wish to formalise their skills and improve their effectiveness.
• HR Support Staff: Individuals who provide administrative or foundational support to the Human Resources function.
• Small Business Owners/Entrepreneurs: Those who need to manage their first employees and set performance expectations.
• Any Professional seeking an accredited, entry-level qualification in a key managerial competency.
Entry Requirements
As an MQF Level 3 qualification, the entry requirements are typically set to ensure candidates have the foundational literacy and numeracy skills to succeed:
• Age Requirement: Candidates must be at least 18 years of age.
• Academic Requirements (Typical): A minimum of 5 passes at the O-Level standard (or equivalent vocational/academic qualifications).
• Alternative Access (RPL): Mature students (e.g., those over 23 years of age) may be admitted based on a minimum of 3 years of relevant work experience in a professional environment, subject to the provider’s Recognition of Prior Learning (RPL) policy.
• Language Proficiency: Proficiency in English, as the course is delivered in this language.
Quality Assurance and Accreditation
• Accrediting Body: Malta Further & Higher Education Authority (MFHEA).
• Quality Mechanism: The course is subject to the MFHEA’s National Quality Assurance Framework, which includes Internal Quality Assurance (IQA) by the providers (EVA) and External Quality Assurance (EQA) audits by the MFHEA.
• MQF Level 3: This course provide an accredited qualification al Level 3.
Work-Based Learning
• Nature: As an introductory MQF Level 3 award delivered over 24 hours, the program focuses on simulated activities, case studies, and practical exercises rather than a formal tutor led classroom teaching.
• Assessment: The course is assessed with a final presentation where participants will be expected to create a set of KPIs and the rationale for each. Participants are also expected to devise ways who to assess the performance (measure results) to monitor achievement of goals. In all cases, students will need to obtain a pass mark of a minimum of 60% to achieve the award.
€190.00
Upon successful completion of this course, the learner will be able to demonstrate:
Area Knowledge (What you know) Skills (What you can do) Competences (How you perform)
Performance Cycle Understand the components and purpose of the continuous performance management cycle (planning, monitoring, reviewing, rewarding). Apply the SMART methodology to set individual and team objectives. Manage one’s own learning and professional development within a performance framework.
Feedback & Review Know the best practices for providing motivational and corrective feedback. Conduct a basic, structured performance review meeting. Communicate effectively and professionally on performance matters with team members.
Motivation & Culture Recognise the relationship between motivation, talent management, and performance culture. between motivation, talent management, and performance culture.Identify early warning signs of underperformance and apply basic corrective strategies. Take responsibility for supporting the initial development of a positive team performance environment.
Organisational Link Understand how individual performance aligns with strategic organizational goals. Utilise simple metrics or KPIs to monitor progress against set targets. Apply basic performance management tools and techniques in a routine workplace setting.
MDA, C3, Avenue 77, Commerce Street,
Central Business District, Birkirkara Malta
Email: [email protected]
Tel: +356 2122 8184
Mob: +356 7949 2095